With an overall rate of 0 per 1,000 inpatient days, we continue to surpass the CDC benchmark of 0.2, reflecting the effectiveness of our robust infection prevention measures and our unwavering commitment to controlling antimicrobial resistance.

With a Clostridium difficile infection (CDI) rate of 0 per 1,000 inpatient days, we continue to surpass the CDC benchmark of 0.5 — underscoring our unwavering commitment to infection prevention, antimicrobial stewardship, and patient safety.

With a PE/DVT rate of 0 per 1,000 surgical discharges, we continue to significantly outperform the AHRQ benchmark of 3.1 — reflecting our strong adherence to surgical safety standards, effective thromboprophylaxis measures, and excellence in postoperative care.

With an overall readmission rate of just 2.35% per 100 adult discharges, we remain well within our internal goal of maintaining readmissions below the 10% threshold — demonstrating our strong commitment to safe care transitions, effective discharge planning, and sustained patient recovery.

In 2024, 90% of patients were seen within 60 minutes, meeting the Department of Health (DoH) benchmark and reflecting continued progress in optimizing patient flow and ensuring timely access to high-quality care.

In 2024, 99.99% of patients across the system were seen within 14 working days, significantly surpassing the Department of Health (DoH) benchmark of 90%. This exceptional achievement highlights our strong focus on timely access, scheduling efficiency, and patient-centered service delivery.